1. About Us
Effective Date: 17/12/25
Welcome to Bali Catering and Events (“we,” “our,” or “us”). Bali Catering and Events is a premium catering and events company in Bali.
Bali Catering and Events provides the following services:
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, https://www.balicatering.com/ (the “Site”).
By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site.
If you have any questions about this Privacy Policy or how your data is handled, you may contact us at:
Whatsapp: +6281138210187
Email: info@balicatering.com
Website: https://www.balicatering.com/
2. Information We Collect
We may collect and process the following types of personal information:
a. Information You Provide Directly
When you submit an enquiry, request a quote, or communicate with us, we may collect:
- Full name
- Email address
- Phone number or WhatsApp number
- Event details such as date, location, number of guests, dietary requirements, and preferences
- Any additional information you choose to provide
b. Website Usage Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the website
- Referral source
This data is collected through cookies and analytics tools to improve website performance and user experience.
3. How We Use Your Information
We use personal information only where necessary and for legitimate business purposes, including:
- Responding to enquiries and providing quotations
- Planning and delivering catering and event services
- Communicating before, during, and after your event
- Managing bookings, tastings, and consultations
- Improving our website, services, and customer experience
- Complying with legal and regulatory obligations
We do not sell, rent, or trade personal data to third parties.
4. Legal Basis for Processing
Where applicable, we process personal data based on:
- Your consent, provided when you submit an enquiry or contact us
- The necessity to perform a contract or take steps prior to entering into a contract
- Legitimate business interests, such as service improvement and communication
- Legal obligations where required
5. Data Sharing and Third Parties
We may share personal information only where necessary and limited to:
- Trusted service providers involved in event delivery, such as venue partners or logistics suppliers
- Professional advisers including accountants or legal consultants
- Technology providers used for website hosting, analytics, or communication
All third parties are required to handle personal data securely and in accordance with applicable data protection standards.
6. International Data Transfers
As Bali Catering and Events serves international clients, your information may be transferred and processed outside your country of residence. We take appropriate steps to ensure personal data remains protected and handled securely in accordance with this Privacy Policy.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purposes outlined in this Privacy Policy
- Meet legal, accounting, or reporting requirements
- Maintain business records and client history where appropriate
When personal data is no longer required, it is securely deleted or anonymised.
8. Data Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, or alteration. These measures include secure systems, restricted access, and internal data handling procedures.
While we strive to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information
- Object to or restrict certain types of processing
- Withdraw consent at any time where processing is based on consent
Requests can be made by contacting us using the details provided above.
10. Cookies
Our website may use cookies to enhance functionality and analyse website traffic. You may choose to disable cookies through your browser settings, although this may affect website performance.
For more information, please refer to our Cookie Policy if available.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites and encourage you to review their privacy policies separately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on our website, with the effective date clearly stated.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
Bali Catering and Events
Whatsapp: +62 08113908998
Email: info@balicatering.comWebsite: https://www.balicatering.com/